FoodifyMarket provides fresh prepared meal boxes, drink add-ons, delivery, pickup and meal subscription features for customers in supported local areas.

These Terms apply when you browse the website, create an account, build a box, place an order, subscribe to a plan, choose pickup or delivery, or contact us for support.

Legal business name: [LEGAL BUSINESS NAME].

Business address: [BUSINESS ADDRESS].

Support email: [SUPPORT EMAIL].

Support phone: [SUPPORT PHONE].

You are responsible for keeping your account details accurate, including your name, email, phone number, delivery address, pickup selection and payment details.

You are responsible for activity on your account and for keeping your password secure. If you believe your account has been used without permission, contact us as soon as possible.

You must provide a reachable email or phone number so we can send order, delivery, pickup, account and support messages.

Menus, meal availability, ingredients, images, prices, delivery windows and pickup windows may change based on availability and operational needs.

Delivery meals start at $15 each. Delivery is free once the meal subtotal reaches $30. Delivery boxes unlock $11 meals at $66+ and $10 meals at $100+. Pickup meals are always $10 each.

Drink add-ons are priced separately and may not count toward meal pricing tiers unless the checkout says otherwise.

Prices may not include taxes, payment processing charges or other applicable fees unless clearly shown at checkout.

You may choose a one-time order, weekly plan or twice-weekly plan where available.

You can edit upcoming meals from My Plan until the edit deadline shown for that delivery. The standard edit deadline is two days before delivery.

Weekly boxes are debited two days before delivery. Once payment is taken, that delivery is locked and the meal selection cannot be changed.

You may skip, pause, resume or cancel a plan from My Plan when those actions are available. Canceling a plan stops future scheduled boxes, but it does not automatically refund a locked or already prepared order.

Delivery is available only in supported delivery areas. Pickup is available only at supported pickup locations.

You are responsible for providing a correct delivery address, being available during the delivery window where needed, and collecting pickup orders during the pickup window.

FoodifyMarket is not responsible for delays or failed delivery caused by incorrect addresses, unsafe access, building restrictions, customer unavailability, weather events, emergencies, or circumstances outside our reasonable control.

If you choose pickup and do not collect your order during the pickup window, the order may not be eligible for a refund.

All sales are final except where FoodifyMarket fails to deliver an eligible order or where a verified food quality or safety issue is reported under this policy.

For food quality or safety complaints, you must contact us the same day you receive or pick up the order, provide clear evidence, and keep the food available for review.

Our first option is to quickly collect the affected food back the same day as the complaint so we can review the issue. If collection is not possible or we authorize another option, we may allow you to dispose of the affected food instead.

Refunds are not provided for taste preference, changed plans, wrong address, missed pickup, customer unavailability, late complaints, improper storage after delivery or pickup, partial consumption without evidence, or issues caused after the food has been received.

If a refund is approved, FoodifyMarket may offer a refund, credit or replacement depending on the issue, order status and applicable law.

FoodifyMarket is committed to safe, fresh food handling and expects customers to handle meals safely after receipt.

Refrigerate meals promptly after delivery or pickup. Follow any heating, storage, best-before and disposal instructions provided with the order.

Meals may contain or come into contact with common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, fish, shellfish, sesame and other ingredients. Customers with allergies or medical dietary requirements should contact us before ordering.

Do not consume food that appears spoiled, damaged, tampered with, incorrectly stored, or unsafe. Contact us the same day if you believe there is a quality or safety issue.

You may request account deletion through your profile. To delete an account, you must confirm your password and type the required deletion phrase.

Deleting an account cancels active subscriptions and starts a 30-day recovery window. During that window, you may recover the account by logging in again with the same email.

If you signed in using Google, you may need to create a password before deleting your account so the request can be confirmed securely.

Nothing in these Terms limits rights that cannot be limited under applicable law.

FoodifyMarket may update these Terms from time to time. The updated version will be posted on this page with a new last-updated date.

These Terms are governed by the laws of Ontario and the applicable laws of Canada, unless a different law is required by applicable consumer protection rules.